Event Registration Questions

 

Is it safe to use my credit card on your site?”

Yes, we utilize an electronic transaction gateway that uses secure encrypted communication to protect your credit card information. Our site also has a dedicated SSL encryption for additional protection. We do not store your credit information.

What is your cancellation policy?

Due to the fact that most of our events fill to capacity, registration fees are non-refundable, and unfortunately, cannot be transferred to another person, event, virtual platform or product. Thank you for your understanding, as we aim to accommodate thousands of participants throughout the year.

For 5-day events in Tallahassee, cancellations made 30 days or more prior to an event will receive a refund of payment (less a processing fee).  If cancellations are made less than 30 days prior to an event, no refund will be given. If you have any questions regarding the cancellation policy, please email us at support@jpiihealingcenter.org.

What is your registration fee?

The fees may vary from event to event. You will be informed of the cost when registration for that event opens.

How do I register for an event?

For best results, please use Chrome or Firefox as your browser (not Internet Explorer).

  1. Search the ‘Upcoming Events’ section of the website and select the event you are interested in.
  2. Under the registration section on the event, click ‘add to cart’, then ‘view cart’ to proceed.
  3. Once on the ‘cart’ page, you can adjust the quantity of tickets desired for purchase, then scroll down and click ‘proceed to checkout’.
  4. On the ‘checkout’ page, you will fill in your billing information, as well as the attendee information for each person attending.
  5. Scroll down further to fill out your payment information (credit or debit cards only), then click ‘place order’.
  6. Once completed, you will see at the top of the page “your order has been received”, along with an order number.
  7. You will then be sent an emailed receipt, along with a ticket for the event. Please keep the ticket on your mobile device (or print it out) to show at Check-in for the event.

Do I need to become a registered user with your site?

We request that you become a registered user so that you can have a record of past registrations and purchases. It is not necessary, but highly recommended. Your information will not be shared with anyone. If you have any questions or need help with registering please contact us at support@jpiihealingcenter.org.


Healing the Whole Person and Restoring the Glory – Five-day Retreats

 

Are meals provided at the conference?

At the conference, we will provide a light breakfast each day, lunch (Monday-Thursday), snacks and two dinners (Tuesday and Thursday evenings). All other meals are the responsibility of the participant. (There are grocery stores and restaurants very close by.)

What do I need to bring to the conference?

We will provide workbooks with some space for journaling. Feel free to bring your own journal, as well as your Bible, if you’d like. You may need a light jacket or sweater for the conference room, if you tend to get cold easily.

Good Shepherd is a “green” facility. They desire to reduce the amount of waste and ask that we do the same and minimize our use of cups. If you have a re-useable water bottle and /or insulated coffee cup that you can bring, it would help this cause. However, we will provide cups (and there will be plenty of them) if needed.

Please check the weather before you come. In Tallahassee you never know what each day holds!

Is there a wireless connection available at the conference?

There is not a wireless connection available. However, there is cell phone reception.

Do you have to be Catholic to attend this conference?

You do not have to be Catholic to attend this conference. We have many non-Catholic participants, and love to welcome all to attend. We just ask that you remain open to our Catholic faith and practices.

How many people attend this conference?

There will be about 50 participants and 40 team members in attendance.

What does each day of the conference look like?

A typical day at the conference begins at 8am, ends at about 6pm, and includes daily Mass. It is filled with lectures, journaling, adoration and plenty of free time for reflection or relaxation. You will have an opportunity for confession as well as an individual session with a small prayer team.

When does the conference begin and end so I can plan my travel?

The conference begins on Monday at about 11:30am and ends on Friday at about 1:30pm. We recommend arrival before the conference to be on Sunday afternoon and departure after the conference on Friday afternoon after 3:30 (if flying).

Will transportation be provided?

Transportation is the responsibility of the participant and will not be provided by the JPII Healing Center. However, in an effort to assist participants in need of transportation, we will collect and publish a list of those attendees who are available to support those in need of transportation. During the event registration please answer the additional questions concerning transportation as needed. If you would like the possibility of help with transportation, to and from the airport, then we recommend arriving before 8pm on Sunday and departing on Friday afternoon/evening for the greatest likelihood of help.

Will the conference be held at a retreat center?

The conference will be held at Good Shepherd Catholic Church:

Good Shepherd Catholic Church
4665 Thomasville Road
Tallahassee, FL 32309
www.goodshepherdparish.org

Accommodations will not be at the same location. It will be the responsibility of the participant to set up their own accommodations. To help, we do reserve a block of rooms at a local hotel and reserve space at a small local retreat center. Most participants stay at one of these two places, but feel free to stay where ever you like.

Residence Inn by Marriot
1880 Raymond Diehl Road
Tallahassee, Fl 32308
(850)422-0093
Group Block: John Paul II Healing Center*
*Rate includes: Studio or One bedroom suite offers 1-queen bed, living room with sleeper sofa and a full kitchen. Complimentary hot breakfast buffet daily and evening Mix Monday – Wednesday with beer, wine and a light meal. Indoor pool, hot tub and fitness center. Outdoor fire pit, gas grill, basketball/tennis court. Free parking and Wi-Fi.

 

St. John Neumann Retreat Center
685 Miccosukee Road
Tallahassee, FL 32308
www.neumanncenter.org
Contact-Kevin Keating
info@neumanncenter.org
(850) 224-2971

 

Which airport is the closest to fly into?

We recommend flying into the Tallahassee Airport (TLH).  However, the airfare tends to be a bit higher, since it is a small airport. Other nearby airports, within driving distance are:

Jacksonville, FL (Jax) ~ 2.5 hrs East of Tallahassee
Pensacola, FL (PNS) ~3 hrs West of Tallahassee
Orlando, FL (MCO) ~ 4 hrs South of Tallahassee
Atlanta, GA (ATL) ~ 4 hrs North of Tallahassee


Unveiled: Discovering the Great Mystery in Your Marriage


Are meals included?

Each conference location/host is different. Please email the contact person of the conference you are interested in for more information.

Will I have to share intimate details about my marriage in front of others?

No. With the exception of those who volunteer for a certain few demonstrations, you will only engage in one on one intimacy building exercises with your spouse.

Is babysitting available?

Each conference location/host is different. Please email the contact person of the conference you are interested in for more information.

Who should attend this conference?

This conference is for all married couples, whether in your 1st or 50th year of marriage. Whether struggling or thriving. All will encounter new levels of intimacy, passion and healing.

*engaged couples are welcome

Do I need to come with my spouse?

We highly recommend you attend as a couple to get the most out of the conference.

REFUND POLICY

  • Full refunds up to 30 days prior to the event (less a processing fee of approximately 3%).
  • No refunds are provided within 30 days of the event.
  • For parish-hosted weekend events, virtual and livestream events, cancellations less than 30 days are eligible for a credit which can be applied to a future JPII Healing Center event.
  • For weeklong events, cancellations less than 14 days are not eligible for a refund (this is due to the non-refundable deposits made to venues, vendors, etc).
  • No refunds/credits will be provided after any event has begun (i.e. no refunds/credits during/after the event).

TERMS & CONDITIONS

  • Registrations are not transferable between persons or events.
  • This event is for attendees 18 years old and older.
  • By attending this event, you consent to any photographs and/or video footage that may be taken for promotional, commercial, or distributional purposes.
  • By registering for this event, you are agreeing to the terms of the informed consent policy which can be found here.

REFUND POLICY

  • Full refunds up to 30 days prior to the event (less a processing fee of approximately 3%).
  • No refunds are provided within 30 days of the event.
  • For parish-hosted weekend events, virtual and livestream events, cancellations less than 30 days are eligible for a credit which can be applied to a future JPII Healing Center event.
  • For weeklong events, cancellations less than 14 days are not eligible for a refund (this is due to the non-refundable deposits made to venues, vendors, etc).
  • No refunds/credits will be provided after any event has begun (i.e. no refunds/credits during/after the event).

TERMS & CONDITIONS

  • Registrations are not transferable between persons or events.
  • This event is for attendees 18 years old and older.
  • By attending this event, you consent to any photographs and/or video footage that may be taken for promotional, commercial, or distributional purposes.
  • By registering for this event, you are agreeing to the terms of the informed consent policy which can be found here.